Mission, Objectives and Values

Mission :

To promote & support the social and economic well being of local people; by providing opportunities and resources to achieve a better quality of life for all.

Values:

Our work is community led and underpinned with values of; equality, inclusion and innovation,

 Objectives:

To provide an integrated range of support services which enable local people to achieve economic independence and an improved quality of life.

 We do this by:

Providing information, advice & guidance on jobs, education and training to support residents, including young people to access training, education and job opportunities.

Offering legal help, from basic advice to specialist representation in order to maximise the income of individuals and households through negotiation and representation.

Providing clear, impartial, general information about financial products and services. Helping residents make an informed decision without recommending or selling products from a specific provider

Supporting economic and social regeneration by promoting life long learning provision through a Learning Centre.

To influence local, regional, national and international policies and practices in support of social justice, social welfare and economic and environmental sustainability issues.

We do this by:

Influencing and informing local, regional and national decision makers about issues and policies that effect disadvantaged groups in our communities.

Networking formally and informally with a range of appropriate organisations and participating in appropriate boards, steering groups and forums..

Campaigning at national level for and on behalf of local people on issues that effect social welfare through the National Network of Unemployed Centre's.

To actively promote inclusion through equality of opportunity and diversity; to combat all discrimination on the grounds of race, ethnic or national origin, sex, marital status or sexual orientation, disability, HIV, age or religion.

We do this by:

Maintaining an effective equality and diversity policy.

Maintaining an effective dignity at work policy.

Holding regular in-house training on equality issues for all staff, volunteers and management committee members.

Identifying roles and responsibilities in procedures dealing with equality issues.

To promote & develop KUC as a sustainable enterprise

We do this  by:

Securing appropriate financial resources to ensure the implementation of KUC objectives

Maintaining a strong structure of governance that enables effective decision making and direction giving.

Having a robust marketing strategy promoting and enabling KUC to position itself well as a quality service provider.

Underpinning all service activities with recognised and appropriate quality mark systems.

To be a good employer

We do this by:

Demonstrating good practice systems in recruitment, selection and retention.

Maintaining workforce support and development practices through appraisal and supervision.

Offering family friendly policies and flexible working arrangements.

Maintaining good lines of communication, clear roles and responsibilities and cross team working opportunities.